What are NatWest bank’s 24 hour helpline phone numbers? NatWest have several contact numbers which are open 24 hours a day, seven days a week including their telephone banking helpline 03457 888 444, which you can call to check your current account balance and make a payment.

24 hour customer service helpline – 03457 888 444

Contact Natwest on their 24 hour telephone banking number 03457 888 444 for general enquiries including checking your current account balance, making a payment and adding a new accountholder. You can also phone this number to arrange an appointment to discuss borrowing funds from the bank in the form of a loan or mortgage against the value of property. Likewise you can call this helpline to get a quote on an insurance policy or to make a claim on your existing cover. Please be aware that if you are an accountholder in Scotland you will have to call their alternative helpline 03459 000 200 which is also open 24/7.

Lost and stolen cards – 0370 600 0459

Contact NatWest on their 24 hour telephone number 0370 600 0459 to report your card as lost or stolen. Their security team will then lock the card to prevent it from being used fraudulently and arrange a replacement credit or debit card to be sent to your registered address as appropriate. You may also call this helpline to confirm which forms of identification are valid when withdrawing cash at your local branch.

Report fraudulent transactions – 0800 161 5149

Phone the NatWest anti-fraud helpline by calling their freephone contact number 0800 161 5149 to report a fraudulent transaction on your account. Their dedicated team of security advisors will then evaluate the transaction to determine whether you are eligible for a full refund. Please be aware that you may have to change your card PIN code or online login details to prevent the perpetrators from accessing your account again.

NatWest contact numbers and opening times

Helpline Phone number Opening times
Customer services 03457 888 444 24 hours a day, seven days a week
Lost & stolen cards 0370 600 0459 24 hours a day, seven days a week
Fraud department 0800 161 5149 24 hours a day, seven days a week
Credit cards 0370 333 9091 24 hours a day, seven days a week
Mortgages 0345 302 0190 8am-8pm Monday-Friday and 9am-4pm Saturday (excludes bank holidays)
Loans 0800 200 400 8am-8pm Monday-Friday and 9am-3pm Saturday (excludes bank holidays)
Business banking 0345 711 4477 24 hours a day, seven days a week


How to contact NatWest out of hours

Although many NatWest helplines are open 24 hours a day you may wish to send a secure message via email instead of calling their customer advisors, to do so please visit their online support centre where you can also register for telephone banking services. Alternatively if you have formal enquiries or compllaints you can send a letter to their customer service office using this postal address:

PO Box 594,
ME4 9DP,
United Kingdom.